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Right to Repair Study

The 2006 Right to Repair Study provides a summary of results from a survey conducted by Opinion Research Council about the availability of service information and diagnostic tools to repair shops. This study identifies the key areas where access to information is inadequate and analyzes the impact and cost tothe repair shops.

Resources

  • Introduction
    Cover; Table of Contents; Executive Summary; Background; Methodology; Key Insights; Bottom Line
  • Detailed Research Findings
    Profile of Target Respondents and Establishments; Automotive Service Repair information Sources; Purchase of Service Repair Information and Amount Spent Per Year
  • Detailed Research Findings
    Completeness of Service Information Provided by OE Manufacturers; Areas Where Service Information from OE Manufacturer Sources Have...; Business Barrierse and OE Representatives Help or Not
  • Detailed Research Findings
    OE Manufacturers Provision of Capabilities Needed to Complete Repairs; Required Capabilities Often missing from the OEM Manufacturers Diagnosis
  • Detailed Research Findings
    Lost Work Time Due to Lack of Service Information and Service Tools
  • Detailed Research Findings
    Confidence that Car Companies Will Always Prive the Necessary...
  • Appendix
    Estimated Annual loss in Dollars Suffered by the Repair Shops; Sources of information Used in the Calculation; Share of Dealers Versus Independent Aftermarket; Wholesale Parts Market Share
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